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Our Staff

 

Kristin Volkert

Principal

Phone : 713-461-5255 ext. 402

Email : kvolkert@tricoast.net

Kristin joined the agency in 2010 as Personal Lines Manager and has since become a shareholder. She continues to play an active role in managing the agency’s Personal Lines department.

Doug Kelting

Principal

Phone : 713-461-5255 Ext 316

Email : dkelting@tricoast.net

A native Houstonian, Doug joined the agency in 1974 as a broker while at University of Texas. He is a co- owner, serves as President, and remains an active producer.

Matt Pace

Principal

Phone : 713-461-5255 Ext 315

Email : mpace@tricoast.net

Matt started with the agency while attending college back in 1974. He became vice-president of the agency in 1984 and today is a co-owner of the agency. He is an active producer in all areas of insurance and spends much of his leisure time outdoors along the coast.

Dana Thackeray

Office Manager

Phone : (-713-461-5255 Ext 310

Email : dthackeray@tricoast.net

Dana joined the Tricoast team in 1996 as the receptionist and is now our office manager after years of training with her mentor, Joyce Steensrud. She handles the administrative and bookkeeping duties as well as the life insurance processing and service needs.

Gladys Pace

Personal Lines Producer

Phone : 713-419-8182

Email : gpace@tricoast.net

Gladys came back to Tricoast in January of 2012 as a personal lines producer. With her husband (Matt) as her mentor, she specializes in all lines of personal insurance as well as coastal property coverages.

Toni Qualls

Customer Service Representative

Phone : 713-461-5255 ext. 403

Email : tqualls@tricoast.net

Toni started with Tricoast in June 2025 as a customer service representative providing front line support for the clients.

Our Trusted Partners

  • AIG
  • Allied Trust
  • Amwins
  • Chubb
  • Foremost
  • Geico
  • Hagerty
  • Homeowners of America
  • ICAT
  • Liberty Mutual
  • Progressive
  • RLI
  • SageSure
  • Sterling Surplus
  • Texas Windstorm Insurance Association
  • The Hartford
  • Vault
  • Wright National Flood